Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Santos (Mr405Worldwide)

Jose Santos (Mr405Worldwide)

October 2, 2025

5  out of  5
rating by Jose Santos (Mr405Worldwide)
"Fantastic customer service as always. Megan went above and beyond to help me add to my policy. Followed up to make sure everything went smooth and stayed on top of the whole process for me."
Profile photo of Susan Hause

Susan Hause

September 29, 2025

5  out of  5
rating by Susan Hause
"Very nice and supportive"
We responded:
"Thank you, Susan! I'm happy to know you found our service nice and supportive. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of meghan richards

meghan richards

September 18, 2025

5  out of  5
rating by meghan richards
"Stephanie was extremely nice and helpful, I was in and out quickly and got everything I needed set up same day, very informative, getting insurance can be stressful but she made it extremely easy"
We responded:
"Thank you for your review, Meghan! I'm happy to hear that Stephanie made your experience smooth and stress-free. Our team is dedicated to providing quick and informative service. If you need anything else, feel free to reach out!"
Profile photo of Alice Aldridge

Alice Aldridge

September 15, 2025

5  out of  5
rating by Alice Aldridge
"Andy at James Parker is an excellent agent! He is always available to handle all my needs in a polite, professional and caring manner. I would highly recommend this agency!"
We responded:
"Thank you, Alice! I'm happy to hear that Andy has been able to assist you with such dedication and professionalism. Your recommendation means a lot to us. If there's anything more we can do for you, just let us know!"
Profile photo of Victoria Paige

Victoria Paige

September 8, 2025

5  out of  5
rating by Victoria Paige
"Andy was wonderful! Great customer service, very polite and informative. Would recommend to anyone!"
We responded:
"Thank you for your review, Victoria! I'm happy to hear that Andy provided you with excellent service and valuable information. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Ken Bradley

Ken Bradley

August 27, 2025

5  out of  5
rating by Ken Bradley
"Kelly Parker is the best, always helpful and and is always finding ways to save me money."
We responded:
"Ken, thank you for your wonderful feedback! I'm delighted to hear that Kelly has been so helpful and resourceful in finding ways to save you money. We appreciate your trust in our office. Let us know if there's anything else we can assist you with!"
Profile photo of Bradley May

Bradley May

August 27, 2025

5  out of  5
rating by Bradley May
"Great Explanation of Benefits from everyone who works there!! Andy makes it easy to understand, plus they are the cheapest for me, so a win-win….."
We responded:
"Thank you for your review, Bradley! I'm happy to hear that Andy and the team made things easy to understand and that you found our rates competitive. It's wonderful to know you feel it's a win-win! Let us know if there's anything else we can assist you with."
Profile photo of Loren Fincher

Loren Fincher

August 26, 2025

5  out of  5
rating by Loren Fincher
"Our experience is alway personal and professional. I appreciate the over and above efforts of the staff to assist anytime day or night."
We responded:
"Thank you, Loren! I'm happy to hear that our team has been able to provide you with personal and professional service. We truly appreciate your recognition of our efforts to assist you at any time. Let us know if there's anything else we can do for you!"
Profile photo of Maribeth Moak

Maribeth Moak

August 22, 2025

5  out of  5
rating by Maribeth Moak
"Stephanie an outstanding job of reviewing the coverages and advising me on limits so that I would get a good quality insurance for a reasonable price. She went over the umbrella, the homeowners and the automobile coverages. I was very satisfied and very impressed with her customer service thank you, Stephanie. Maribeth Moak"
We responded:
"Thank you, Maribeth! I'm happy to hear that Stephanie provided you with excellent service and helped you find the right coverage at a reasonable price. We appreciate your feedback and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Nicholas Cochran

Nicholas Cochran

August 21, 2025

5  out of  5
rating by Nicholas Cochran
"Stephanie was extremely helpful with securing new policies at an excellent rate. Top-of-the-line customer service."
We responded:
"Nicholas, thank you for your fantastic feedback! I'm happy to hear that Stephanie provided you with excellent service and helped secure new policies at a great rate. Our team is dedicated to delivering top-notch customer service. If you need anything else, feel free to reach out!"
Profile photo of rudraboina rakesh

rudraboina rakesh

August 21, 2025

5  out of  5
rating by rudraboina rakesh
"I can’t say enough good things about my experience with State Farm, and especially with Megan. From the very beginning, Megan has been professional, kind, and incredibly thorough in making sure I understood all of my insurance options. She patiently explained the details of each plan, helped me find the right coverage for my needs, and made the whole process simple and stress-free. What really stood out is how responsive and attentive she is. Anytime I’ve had a question—whether big or small—Megan has gotten back to me quickly with clear answers and solutions. She truly goes above and beyond to make sure her clients feel supported and taken care of. It’s rare to find someone who combines professionalism with such genuine care for people. Thanks to Megan, I feel confident that I have the right protection for myself and my family. I would highly recommend State Farm, and especially Megan, to anyone looking for excellent service and peace of mind."
We responded:
"Thank you so much, Rakesh, for sharing your wonderful experience! I'm delighted to hear how Megan has made such a positive impact on your insurance journey. Her dedication to providing clear and attentive service is truly commendable, and I'm glad she has helped you feel confident in your coverage. We appreciate your recommendation and are here for any future needs you might have. Let us know if there's anything else we can assist with!"
Profile photo of Lavon Lehman

Lavon Lehman

August 10, 2025

5  out of  5
rating by Lavon Lehman
"We just switched to State Farm for all our insurance policies. Kelly did an incredible job to tailor the policies to best suit our needs and save us a good chunk of money. With the savings and the top notch customer service it was a no-brainer to make the switch to State Farm and James Parker’s agency. We definitely recommend this agency!"
We responded:
"Thank you, Lavon! I'm happy to hear that Kelly was able to customize your policies and help you save money. It's wonderful to know that our service made your decision to switch an easy one. We appreciate your recommendation and are here for any future needs!"
Profile photo of Nicholas Hedrick

Nicholas Hedrick

August 7, 2025

5  out of  5
rating by Nicholas Hedrick
"Everyone at James Parker State Farm has been excellent to work with. I have been with them for over 4years now and I can't say enough good things about how they handle business."
We responded:
"Thank you, Nicholas! I'm happy to hear that you've had such a positive experience with us over the past four years. We truly appreciate your trust and look forward to continuing to serve you. Let us know if there's anything else we can do for you!"
Profile photo of Mike

Mike

August 7, 2025

5  out of  5
rating by Mike
"13 years with State Farm."
We responded:
"Thank you, Mike! I'm happy to know you've been with us for 13 years. Your loyalty means a lot, and I'm grateful for your continued trust in our services. If you ever have questions or need assistance, feel free to reach out!"
Profile photo of Lucy

Lucy

August 5, 2025

5  out of  5
rating by Lucy
"Amazing experience! They helped me out when I was in a pinch and the staff was lovely!"
We responded:
"Thank you, Lucy! I'm so happy to hear that our team was able to assist you when you needed it. We strive to provide excellent service, and it's wonderful to know you had a positive experience with our staff. Let us know if there's anything else we can do for you!"
Profile photo of Jacob Jones

Jacob Jones

July 29, 2025

5  out of  5
rating by Jacob Jones
"I called and was talking to Megan Milan about getting insurance on my sxs to make it street legal she said she wasn’t sure if possible and spent time finding out and called me with a quote and she has been more than awesome at answering any and all questions that I’ve had and getting me the proper insurance I needed and now I’m in the process of having her insure everything else I own."
We responded:
"Thank you for your review, Jacob! I'm happy to hear that Megan was able to assist you with your insurance needs and provide the information you needed. It's great to know she's been helpful in answering your questions and getting you the right coverage. If there's anything else we can do for you, feel free to reach out!"
Profile photo of Steve Vaught

Steve Vaught

July 25, 2025

5  out of  5
rating by Steve Vaught
"My wife and I stopped by James Parker State Farm Insurance Agency today to obtain a quote on both homeowners and auto policies. Megan Milan helped us with a quote and she was very friendly and easy to work with. She was knowledgeable about insurance in general and State Farm’s products in particular. She addressed every question and concern and was able to quote a very competitive rate on both policies compared to our current insurance company. We did not intend to change companies today as we had a month to go on our current policies renewing. We have also been with our current company for 27 years. However; the excellent customer service that Megan delivered along with the very competitive product that she reviewed with us caused us to change our minds. We are now State Farm customers! I highly recommend James Parker State Farm Insurance and Megan Milan."
We responded:
"Thank you for your review, Steve! I'm happy to hear that Megan provided such excellent service and helped you find competitive rates. It's wonderful to know that her expertise and friendliness made a difference in your decision. Welcome to the State Farm family! If you have any questions or need further assistance, feel free to reach out."
Profile photo of Jamie W

Jamie W

July 16, 2025

5  out of  5
rating by Jamie W
"Great customer service!! Really helpful and helped me with my insurance needs! Highly recommend!"
We responded:
"Thank you, Jamie! I'm happy to hear that you found our customer service helpful and that we could assist with your insurance needs. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of James Yandle

James Yandle

July 16, 2025

5  out of  5
rating by James Yandle
"I have been with James Parker for several years. I recently had several changes in multiple policies and Stephanie was very helpful, patient and saved me a couple hundred dollars a month."
We responded:
"Thank you, James! I'm happy to hear that Stephanie was able to assist you with your policy changes and help you save money. We appreciate your continued trust over the years. If you need anything else, feel free to reach out!"
Profile photo of Angelena Smith

Angelena Smith

July 15, 2025

5  out of  5
rating by Angelena Smith
"Truly enjoyed working with Megan!!! Her professionalism was outstanding and should be taught to others!!! I appreciated her answering all of my questions and providing additional information I had not considered. Additionally, when I asked to reschedule a call she was completely understanding and accommodating. I also appreciated her doing a follow-up to ask if I had any other questions or concerns! Thank you for the wonderful service. I look forward to working with her in the future!"
We responded:
"Thank you for your review, Angelena! I'm happy to hear that Megan provided you with such outstanding service. Her professionalism and dedication to ensuring all your questions were answered truly make a difference. It's great to know she was accommodating with your schedule and proactive in following up. We look forward to continuing to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Sharon Negri

Sharon Negri

July 14, 2025

5  out of  5
rating by Sharon Negri
"I highly recommend this office — they’ve been great to work with. Megan, in particular, was amazing! She’s always kind, helpful, and ready to explain everything clearly. Her professionalism and patience made the whole process easy."
We responded:
"Thank you, Sharon! I'm so happy to hear about your positive experience with our office. Megan truly is a gem, and I'm glad she could make the process smooth and clear for you. We’re here to help with any future needs!"
Profile photo of Xuanyu Tao

Xuanyu Tao

July 11, 2025

5  out of  5
rating by Xuanyu Tao
"Stop by the office directly as my friend had auto insurance with them before, Stephanie is super helpful and nice, and did help us a lot for our rental house. Highly recommend for this insurance agent."
We responded:
"Thank you, Xuanyu Tao, for your wonderful feedback! I'm happy to hear that Stephanie was able to assist you with your insurance needs. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Gaila Smalley

Gaila Smalley

June 27, 2025

5  out of  5
rating by Gaila Smalley
"I would highly recommend James Parker Insurance. Staff helped me increase my vehicle insurance and make sure my coverage was adequate. I was also able to apply for life insurance and it was accepted which makes me feel so much better and creates less worry for my family. Megan was so helpful and went over all aspects of insurance needs for my family. I’m very pleased with her hands on approach and ease to work with."
We responded:
"Thank you, Gaila! I'm happy to hear that our team, especially Megan, was able to assist you with your insurance needs. It's wonderful to know that you feel more secure with your coverage. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Profile photo of Erica Flores

Erica Flores

May 20, 2025

5  out of  5
rating by Erica Flores
"I really recommend James Parker, State Farm insurance. They have helped me with all my 4 car insurance, my Notary bond , my life insurance, and today they helped me with homeowners insurance. They helped me save money and great insurance coverage. They are always happy to help me with any questions I have and treat me and my family as their family. Kelly is the main person that is always helping with everything that I need she is so professional , willing to help, and very kind. Everyone in the office is also very professional and great customer service when I call or visit the office. My 4 kids love visiting the office because they are very friendly. I am so grateful for all the services they have provided to me . I choose State Farm-James Parker for all my insurances and bonds. Ask for Kelly she is the best !"
We responded:
"Thank you so much, Erica, for your amazing feedback! I'm thrilled to hear that our team, especially Kelly, has been there for you with your insurance needs and has created a warm and welcoming environment for your family. It’s wonderful to know that your kids enjoy visiting us too! We truly appreciate your confidence and are always here to help with any questions or needs you might have. Please feel free to reach out anytime—we love hearing from you!"
Profile photo of allyson reneau

allyson reneau

May 18, 2025

5  out of  5
rating by allyson reneau
"Stephanie at James Parker State Farm is truly one of a kind! Every time I work with her, I’m always impressed by her professionalism, kindness, and genuine care. She’s always prompt, incredibly attentive, and never fails to go the extra mile to make sure everything is taken care of. Her cheerful attitude is contagious, and she somehow manages to make handling insurance fun — which is no small feat! Stephanie is not only a joy to talk to, but she’s also an expert in her field. I highly recommend Stephanie at James Parker State Farm for all your insurance needs. You won’t find better service anywhere!"
We responded:
"Thank you, Allyson, for sharing such a wonderful review about Stephanie! I'm glad to hear that her professionalism and genuine care have made a positive impact on your experience. It's fantastic that she makes handling insurance enjoyable and provides exceptional service. We're here for any future insurance needs or questions you might have!"