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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Tucker

Steven Tucker

April 11, 2025

5  out of  5
rating by Steven Tucker
"Megan was very helpful and informative! I was so happy with the coverage and rates she quoted us for and the information she provided throughout the process."
We responded:
"Thank you, Steven! I'm glad to hear that Megan was able to assist you effectively and provide valuable information. It's wonderful to know you're satisfied with the coverage and rates. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Gail Kuwamoto

April 10, 2025

5  out of  5
rating by Gail Kuwamoto
"I’ve always had great customer service from the people at this office. On my most recent visit, I spoke with Kelly, who took the time to answer all my questions and address a couple of concerns. She was extremely helpful and personable."
We responded:
"Thank you, Gail, for sharing your experience! I'm happy to hear that Kelly was able to assist you effectively and make your visit pleasant. Our team is dedicated to providing excellent service, and it's wonderful to know we met your expectations. If you need further assistance, feel free to reach out anytime!"
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Heather Kessler

March 31, 2025

5  out of  5
rating by Heather Kessler
"My husband and I just switched over our insurance to State Farm and we couldn't be more pleased. Megan was amazing and explained everything, in detail, and helped me get all set up with the Drive and Safe before I left the office! The quote she gave me didn't change at all and there are no hidden fees. Thank you for the comfort!"
We responded:
"Thank you, Heather, for sharing your experience! I'm glad to hear that Megan was able to assist you and your husband so effectively. It's wonderful to know that everything was explained clearly and that you felt comfortable with the process. If you need further assistance, please feel free to reach out. We're here to help!"
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Lori Burnett

March 28, 2025

5  out of  5
rating by Lori Burnett
"Everyone at this insurance agency are great. Kelly is exceptional went above and beyond all the time Thank you"
We responded:
"Thank you, Lori, for your wonderful feedback! I'm delighted to hear that you had such a positive experience with our team. Kelly's dedication to going above and beyond is truly appreciated, and we're grateful to have her with us. If you ever need assistance in the future, don't hesitate to reach out."
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Edith Martin

March 28, 2025

5  out of  5
rating by Edith Martin
"The are the best 👌 ."
We responded:
"Thank you, Edith! I'm happy to know you feel that way. If you ever need assistance or have questions, our office is here to help."
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Lady-T Survival

March 27, 2025

5  out of  5
rating by Lady-T Survival
"The people at this office are totally awesome...he really took care of me exactly when I needed it. Thank you Austin. They are very easy to work with. EDIT... I have had to use my roadside assistance several times and have been completely satisfied every time. James Parker State farm has taken very good care of me for several years."
We responded:
"This will make Austin’s day! We work hard to give the best service possible, thank you for taking the time to recognize Austin!"
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Ashley Taffe

March 17, 2025

5  out of  5
rating by Ashley Taffe
"Super sweet and helpful."
We responded:
"Thank you, Ashley! I'm glad you found our service sweet and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Jean Statham

March 14, 2025

5  out of  5
rating by Jean Statham
"James Parker insurance is a wonderful compassionite company. Every time I call the office I am greeted with kind and knowledgeable employees. If I have a problem they are quick to help resolve the problem. I highly recommend James Parker Insurance."
We responded:
"Thank you, Jean, for your wonderful review! I'm happy to know that our team has been able to provide you with compassionate and knowledgeable service. It's great to hear that any issues you've encountered have been resolved quickly. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out!"
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Kristin Livingston

March 13, 2025

5  out of  5
rating by Kristin Livingston
"James has been excellent to work with to help us find the best options for our family. He has great response time and always available! Very thankful for him and what services he has provided us!"
We responded:
"Kristin, I'm so happy to know that you found our services helpful for your family! It's wonderful to hear that our response time and availability met your expectations. Thank you for your kind words. If you ever need further assistance or have any questions, please don't hesitate to reach out."
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Chris Trammell

March 13, 2025

5  out of  5
rating by Chris Trammell
"James experience and willingness to guide us through situations even before my family was a client was so appreciated. That customer service and overall trust in his genuine care will keep me and my family with James and State Farm now and going forward."
We responded:
"Thank you, Chris, for your wonderful feedback! I'm happy to know that my dedication to guiding you and your family has made a positive impact. Your confidence and continued support mean a lot to me. If you ever have any questions or need assistance, feel free to reach out. I'm here to help!"
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Aadarsh Bhetuwal

March 10, 2025

1  out of  5
rating by Aadarsh Bhetuwal
"These guys do not understand the difference between upselling and proper sales. Every time I had a question or concern about my car insurance, they always want to sell life insurance. To make it more emotional, they make you imagine multiple death scenarios. They pretend they are your “risk advisors”. I gladly switched agents because I still like SF."
We responded:
"Thank you, Aadarsh, for sharing your thoughts. We appreciate your recognition of the role our team plays in helping individuals navigate important insurance needs. With over 4,000 people relying on us, we take our responsibility seriously and are committed to ensuring our community understands the impact of proper coverage. Our goal is to provide clear guidance so that the people we serve can make informed choices about the things they’ve worked hard to build. We remain dedicated to offering support and education to help minimize risks and avoid unnecessary hardships. Your feedback is valuable, and we’re grateful for the opportunity to assist you."
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Sarah Dillon

February 28, 2025

5  out of  5
rating by Sarah Dillon
"Kelly Parker at State Farm is amazing. She was very knowledgeable and easy to talk to. She was able to get us exactly what we needed for our autos and home insurance needs. We are new to the area and she has been a huge help in educating and answering all our questions. I would definitely recommend James Parker State Farm."
We responded:
"Thank you, Sarah, for your wonderful feedback! I'm delighted to hear that Kelly was able to assist you with your insurance needs. It's fantastic to know she made your transition to the area smoother by providing helpful information and answering your questions. If you need any further assistance or have more questions, feel free to reach out to us anytime. We're here to help!"
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Elisa Woody

February 26, 2025

5  out of  5
rating by Elisa Woody
"Working with James and Andy has been one of the easiest and best decisions in my life. They were very clear on what plans worked best and just seemed genuinely caring for me and the place in my life. I'm very grateful I decided to check out different insurance agencies. They not only saved me a bunch of money on my car insurance but got me set up for retirement and life insurance and renters insurance at a fraction of the cost that I was paying elsewhere. I'll be sending anyone that asks their way!"
We responded:
"Thank you so much, Elisa! I'm delighted to know that working with our team has been such a positive experience for you. It's wonderful to hear that we could help you save on your insurance and set it up efficiently. Your recommendation means a lot to us, and we're here for any future needs or questions you might have. Feel free to reach out anytime!"
Profile photo of Lauren Masters

Lauren Masters

February 20, 2025

5  out of  5
rating by Lauren Masters
"We couldn’t be more grateful for the exceptional service provided by Kelly at James Parker - State Farm Insurance Agency. She took the time to thoroughly review both our commercial and personal policies, uncovering mistakes from our previous insurer. Not only did she secure policies with better coverage, but she also made sure we fully understood the necessary coverages we needed. The entire transition was seamless, and we felt completely supported throughout the process. Her professionalism, attention to detail, and commitment to our best interests truly set this agency apart. We highly recommend Kelly to anyone in need of a reliable, knowledgeable, and caring insurance agent!"
We responded:
"Thank you, Lauren, for sharing your experience! I'm glad to hear that Kelly was able to assist you so effectively. Her dedication to ensuring you understood your coverage and correcting past mistakes truly reflects our commitment to serving your best interests. We appreciate your recommendation and are here for any future insurance needs you may have!"
Profile photo of Ronnelle Sharpley

Ronnelle Sharpley

February 20, 2025

5  out of  5
rating by Ronnelle Sharpley
"Insurance can be a stressful process to walk through. Having a quality customer service experience helps diminish the stress of handling insurance and aides in giving empowerment to those who feel less than confident in understanding insurance policies. Kelly has been a treasure to work with and a breath of fresh air. Her attention to detail, streamline communication mannerisms, deep knowledge base, and humble personality sealed my membership with State Farm. Mr. James has put together a quality team and I pray the Lord continues to use them."
We responded:
"Thank you, Ronnelle, for sharing your experience! I'm happy to hear that Kelly has made such a positive impact on your insurance journey. Her dedication and expertise truly shine through, and I'm grateful to have her as part of our team. If you ever need further assistance or have questions, please feel free to reach out."
Profile photo of Halli-jean Turner

Halli-jean Turner

February 19, 2025

5  out of  5
rating by Halli-jean Turner
"Kelly made my Insurance set up super easy and straight forward. We discussed exactly what I wanted and she made it happen within minutes of my request. We have many policies with James Parker’s State Farm and will continue to do so. Great people working with you, for you."
We responded:
"Thank you, Halli-jean, for sharing your experience! I'm glad Kelly could make your insurance setup smooth and straightforward. It's wonderful to know that our team continues to meet your expectations. We're here for any future needs or questions you might have!"
Profile photo of Sarah Holt

Sarah Holt

February 19, 2025

5  out of  5
rating by Sarah Holt
"Spent an hour with agent Kelly discussing my multiple policies. She explained everything and helped me immensely! A real professional and so personable! Highly recommend James Parker agency for sure!"
We responded:
"Thank you, Sarah, for sharing your experience! I'm glad to hear that Kelly was able to assist you with your policies and provide clear explanations. Her professionalism and personable approach are truly valued. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Profile photo of Brittany Young

Brittany Young

February 19, 2025

5  out of  5
rating by Brittany Young
"James is excellent and always gives a personal touch. He treats his clients like family."
We responded:
"Thank you, Brittany, for your wonderful feedback! I'm happy to know that you appreciate the personal touch and family-like care I strive to provide. If you ever have any questions or need assistance, please don't hesitate to reach out."
Profile photo of Kinzie Havens

Kinzie Havens

February 14, 2025

5  out of  5
rating by Kinzie Havens
"I’ve had a wonderful experience with staff at James Parker. They’ve helped educate me on all types of insurance and have constantly worked with me to help find the best insurance to fit our needs!"
We responded:
"Thank you, Kinzie, for sharing your positive experience with our team! I'm happy to know that our staff has been able to assist you in understanding various insurance options and finding the right fit for your needs. We're here for any future questions or assistance you might need!"
Profile photo of Jordan Haynes

Jordan Haynes

February 7, 2025

5  out of  5
rating by Jordan Haynes
"I worked with Andy Roop and he got me a great price. We agreed on a date and switching was easy and straightforward."
We responded:
"Thank you, Jordan, for sharing your experience! I'm happy to hear that Andy was able to assist you in securing a great price and making the switch smooth and straightforward. We appreciate your feedback and are here to help with any future needs or questions."
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Isabella Lee

January 16, 2025

5  out of  5
rating by Isabella Lee
"I had an absolute amazing experience, I was able to sit down and discuss my insurance needs and they helped guide me to the perfect plan for me, and made it easy for me to understand."
We responded:
"Thank you, Isabella, for sharing your wonderful experience! I'm happy to know that our team was able to guide you to the perfect insurance plan and make everything easy to understand. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Brittainy Green

January 15, 2025

5  out of  5
rating by Brittainy Green
"We love having James Parker as our insurance agent. He and his employees are extremely helpful and friendly with any questions we have. They were able to help me navigate the State Farm app and add my ID cards digitally but also printed me a copy as well. They go above and beyond!"
We responded:
"Thank you, Brittainy, for your wonderful feedback! I'm happy to know that you find our team helpful and friendly. It's great that we could assist you with the State Farm app and provide both digital and printed ID cards. We always aim to go the extra mile for our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Joseph Smith

January 9, 2025

5  out of  5
rating by Joseph Smith
"I’ve had exceptional customer service from Kat; she’s timely with responses and quite helpful!"
We responded:
"Thank you, Joseph, for your wonderful feedback! I'm really happy to hear that Kat has been providing you with exceptional service and timely responses. We're grateful to have her as part of our team. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
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Jose Milan

January 8, 2025

5  out of  5
rating by Jose Milan
"I had an excellent experience as I was provided with all the information I needed to make the best decision in regards to switching Insurance companies. Honesty is very important to me, and I am lucky this business still operates with integrity."
We responded:
"Thank you, Jose, for sharing your experience! Integrity and honesty are core values we strive to uphold. If you ever have more questions or need further assistance, don't hesitate to reach out."
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luis florez

December 26, 2024

5  out of  5
rating by luis florez
"I really appreciated all the help and support that I have been receiving from the group of work of Mr James. Miss Kelly has been assisting me with all her knowledge to help me get all my cars insured as much affordable prices as possible. I really recommend State Farm directed by Miss Kelly and Mr James Parker, their the best"
We responded:
"Thank you, Luis, for your kind words! I'm happy to know that Kelly has been able to assist you. Your recommendation means a lot to us, and we're grateful for your trust in our team. If you need any further assistance, feel free to reach out!"